JOB EXPERIENCE
SunPower Corporation, Austin, TX
Instructional Designer (FEBRUARY 2023 – PRESENT)
Develop training courses for 100+ internal salesman to ensure compliance of company practices of marketing for solar panels.
Edit videos using Adobe Premiere Pro and Vyond to enhance Articulate Rise courses and company wide presentations.
Lead multiple weekly meetings with subject matter experts to strategize and design training programs for various departments.
Create interactive eLearning elements using Articulate Storyline to enhance the learner experience of team members.
Provide guidance to other team members in using tools and technology such a Vyond, Premiere Pro, Storyline, and Photoshop.
Living Spaces Furniture, La Mirada, CA
Digital Content Developer (SEPTEMBER 2022 – JANUARY 2023)
Directed film shoots for training content & internal marketing with the use of equipment such as DSLR cameras, lavalier microphones, camera gimbals
Developed 10+ courses using Articulate 360 (Rise and Storyline)
Produced videos using Adobe Premiere Pro and Vyond to supplement eLearning courses & instructor led training slide decks
Design PowerPoint slides to create engaging, narrative ILT with videos, graphics, and gifs
Partner with instructional designers and SMEs to properly convey each respective creative vision for training courses and videos
Instructional Designer (SEPTEMBER 2021 - SEPTEMBER 2022)
Developed company wide diversity, equity, and inclusion training for new hires & inclusive hiring training for managers
Created company’s first streamlined pre-onboarding course for every new hire beginning after June 2022
Perform SME interviews and partner with stakeholders in various cross functional projects in departments such as warehouse operations, customer service, and retail
Facilitated 10+ instructor led training and virtual instructor led training for onboarding, retail training, and customer service training
Attended professional conferences such as Learning 2022 along with other instructional designers within the company
Niagara Bottling, Diamond Bar, CA
Instructional Designer II (OCTOBER 2020 - APRIL 2021)
Conducted learning needs analysis for various teams within Supply Chain
Developed onboarding guides and checklists for 8 unique roles using InDesign for a revamped department-wide onboarding program
Created software simulations for various systems using Adobe Captivate
Produced training concept videos covering various topics within Supply Chain using Vyond
Assisted in developing onboarding eLearning modules for current roles that do not have existing formal training
iHerb, LLC, Irvine, CA
CURRICULUM DEVELOPER (JUNE 2018 - OCTOBER 2020)
Collaborate with subject matter experts and managers to analyze training needs for each department
Developed 40+ training modules for internal departments such as HR, IT, Warehouse Operations, Finance, and Customer Service using Articulate Storyline, Rise, Vyond, and Premiere Pro
Produced 11 module e-learning series to onboard internal customer service representatives
Converted company onboarding process into e-learning courses in collaboration with HR
Produced 15+ user manuals for software and web applications using InDesign
Design web splashes for company announcements and weekly tips using Photoshop
Manage internal LMS (Absorb/Workday/KnowBe4)
UC Training & Education, Riverside, CA
Training Assistant (JULY 2017 - JUNE 2018)
Assisted coordinators in the creation of various elearning courses related to environmental health and safety, business relationships, and health care using Articulate Storyline 3
Filmed professional workshops and corporate training provided to faculty within the UC system
Produced promotional videos for training workshops using Adobe Premiere Pro and Camtasia 8
Created animated video shorts for a course on workforce relationships designed for the UC using GoAnimate
Tested 20+ e-learning courses to ensure they are functional and compliant with best practices
EDUCATION
UC Riverside
BA in English Literature
Association of Talent Development
Instructional Design Certificate
SKILLS
ADDIE
Adobe Captivate
Adobe Photoshop
Adobe InDesign
Adobe Premiere Pro
Adobe Audition (Audio Editing)
Articulate Storyline (360, 3) Articulate Rise
Audacity
Camtasia
Canva
Content Writing
Facilitation
LMS (Absorb, Workday)
Photo & Videography
Social Media Writing
Snagit
Technical Writing
Voiceovers & Narration
Vyond (GoAnimate)
WalkMe